荣耀小政 发表于 2024-11-18 11:32

推广应用席绪良“三件宝” | 韩城公司:推广“三件宝”全力优服务

<div class="wx_rich_media_content" id="jsWxContainer"><section data-role="outer" label="Powered by 135editor.com" style="cursor: pointer !important;"><section class="_135editor" data-tools="135编辑器" data-id="150198" style="font-size: 16px;"><section style="margin: 10px auto;"><section style="background-color: #e3c3a0;border-radius: 10px;padding: 7px;box-sizing:border-box;"><section style="background-color: #fff7ee;border-radius: 10px;padding: 10px 15px 10px;border: 1px dashed #92583d;box-sizing:border-box;"><section style="display: flex; align-items: center; margin-top: 4px; margin-bottom: 10px;"><section style="width: 12px;height: 12px;border-radius: 100%;background-color: #ef7919;box-sizing:border-box;"></section><section style="width: 12px; height: 12px; border-radius: 100%; background-color: rgb(227, 195, 160); margin-right: 8px; margin-left: 8px; box-sizing: border-box;"></section><section style="width: 12px;height: 12px;border-radius: 100%;background-color: #92583d;box-sizing:border-box;"></section></section><section data-autoskip="1" class="135brush" style="text-align: justify;line-height: 1.75em;letter-spacing: 1.5px;font-size: 18px;color: rgb(84, 58, 58);background: transparent;"><p style="line-height: 2em;text-indent: 2.08333em;" class=""><span style="letter-spacing: 0.75px; font-family: 宋体, SimSun;">11月12日,国网韩城市供电公司西庄供电所工作人员王峰等一行三人走进辖区史带村,开展冬季安全用电宣传活动,这是该公司切实为客户冬季安全用电排隐患、持续提升供电优质服务水平的一个缩影。</span></p></section></section></section><section class="assistant" style="width: 40px;margin-left: auto;margin-top: -49px;margin-right: 5px;box-sizing:border-box;"></section></section></section><section class="_135editor" data-tools="135编辑器" data-id="150511" style="font-size: 16px;"><section style="margin: 10px auto;display: flex;flex-direction: column;"><section style="display: flex;margin-bottom: 10px;"><section style="width: 100%;display: flex;align-items: flex-end;max-width:100% !important;box-sizing:border-box;" data-width="100%"><section style="flex-shrink: 0;padding-right: 5px;box-sizing:border-box;"><section class="assistant" style="font-size: 38px;letter-spacing: 1.5px;color: #ffc572;line-height: 1.1em;"><br></section></section><section style="border-bottom: 1px solid #ffc572;width: 100%;margin-bottom: 5px;padding-bottom: 3px;max-width:100% !important;box-sizing:border-box;" data-width="100%"><section style="color: rgb(191, 97, 64);"><strong class="135brush" data-brushtype="text">漫漫长路感谢陪伴</strong></section></section></section><section style="flex-shrink: 0;"><section class="assistant" style="width: 46px;box-sizing:border-box;transform: rotate(-10deg);-webkit-transform: rotate(-10deg);-moz-transform: rotate(-10deg);-o-transform: rotate(-10deg);"></section></section></section><section style="background-color: #ffe8c8;padding: 6px;box-sizing:border-box;"><section style="width: 100%;max-width:100% !important;box-sizing:border-box;" data-width="100%"><span class="wxart_image" wx-style="display:inline-block;width: 100%;display: block;vertical-align: baseline;box-sizing: border-box;max-width: 100% !important;height: auto !important;"></span></section></section><section style="width: 130px;margin-bottom: -20px;margin-top: -20px;z-index: 4;box-sizing:border-box;"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 214.64 88.73" style="display: block;" xml:space="default"><g data-name="图层 2"><g data-name="组 194"><path d="M50.33,60.75A13,13,0,1,1,36.68,73.07,13,13,0,0,1,50.33,60.75Z" style="fill:#fff;stroke:#ffc572;stroke-width:4px;fill-rule:evenodd;"></path><path d="M214.57,1c-.12,0-20.86,50.41-95.53,21.54C70.24,3.66,4.84,3.48,1.15,43.23c-3.38,36.47,50.51,30.6,50.51,30.6" style="fill:none;stroke:#871613;stroke-width:2px;stroke-dasharray:8,4;"></path></g></g></svg></section><section style="background-color: #fff6ea;padding: 35px 15px 10px;box-sizing:border-box;transform: rotate(3deg);-webkit-transform: rotate(3deg);-moz-transform: rotate(3deg);-o-transform: rotate(3deg);"><section data-autoskip="1" class="135brush" style="text-align: justify;line-height:1.75em;letter-spacing: 1.5px;font-size:14px;color:#333333;background-color: transparent;"><p style="line-height: 2em;text-indent: 2.08333em;" class=""><span style="font-size: 18px;letter-spacing: 0.75px;font-family:宋体;">当天,工作人员利用随身携带万用表、测温仪等工具对村里的供电线路、变压器等设备进行巡视、测温。</span></p><p style="line-height: 2em;text-indent: 2.08333em;" class=""><span style="font-size: 18px;letter-spacing: 0.75px;font-family:宋体;">“面对面”和老乡交谈,了解他们的用电情况,向村民发放《安全用电常识》《家用漏电保护器故障排除方法》《电力设施保护宣传画册》等安全用电宣传材料,耐心为村民答疑解惑,将客户的需求和意见详细地记录在“笔记本”上,方便回去整理,给予最满意的改进和答复。</span></p><p style="line-height: 2em;text-indent: 2.08333em;" class=""><span style="font-size: 18px;letter-spacing: 0.75px;font-family:宋体;">现场指导群众下载“网上国网”App,参与缴电费活动,进行电量查询、故障抢修、服务申请等操作,让客户少走弯路,安享方便快捷的用电服务。</span></p></section><section style="display: flex;justify-content: space-between;margin-top: 10px;"><section style="width: 17px;height: 17px;border-radius: 100%;background-color: 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#ffffff;box-sizing:border-box;"></section></section></section></section></section><section class="_135editor" data-tools="135编辑器" data-id="150504" style="font-size: 16px;"><section style="margin: 10px auto;display: flex;justify-content: center;"><section style="width: 52%;display: flex;flex-direction: column;z-index: 4;box-sizing:border-box;max-width:52% !important;" data-width="52%"><section style="width: 70px;margin-bottom: -30px;margin-left: 10px;z-index: 5;box-sizing:border-box;transform: rotateY(180deg);-webkit-transform: rotateY(180deg);-moz-transform: rotateY(180deg);-o-transform: rotateY(180deg);"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 122.01 136.03" style="display: block;" xml:space="default"><g data-name="图层 2"><g data-name="图层 1"><path d="M85.88,108a13,13,0,1,1-13,13A13,13,0,0,1,85.88,108Z" style="fill:#fff;stroke:#ffc572;stroke-width:4px;fill-rule:evenodd;"></path><path d="M1,0S-.59,49.76,60.51,49c37.94-.45,60.76,7.43,60.5,34,.2,39.88-39.67,41-39.67,41" 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d="M79.89,17.48,84,20l-4.53,2.49h0L14,58.41h0L11.14,60v-4.8L6.87,53.27l.65-4.62L3.45,47.14l.65-4.62L0,40l2.88-1.58h0l65-35.68h0L72.85,0V4.81l4.29,1.91-.65,4.63,4.06,1.5Z" style="fill:#ff8459;fill-rule:evenodd;isolation:isolate;opacity:0.4000000059604645;"></path></g></g></svg></section><section style="background-color: #fff6ea;padding: 10px 10px 20px;box-sizing:border-box;transform: rotate(-7deg);-webkit-transform: rotate(-7deg);-moz-transform: rotate(-7deg);-o-transform: rotate(-7deg);"><section style="width: 100%;max-width:100% !important;box-sizing:border-box;" data-width="100%"><span class="wxart_image" wx-style="display:inline-block;width: 100%;display: block;vertical-align: baseline;box-sizing: border-box;max-width: 100% !important;height: auto !important;"></span></section></section><section class="assistant" style="width: 90px;margin-left: 46%;margin-top: -14px;z-index: 3;box-sizing:border-box;"><br></section></section></section></section><section class="_135editor" data-tools="135编辑器" data-id="148500" style="font-size: 16px;"><section style="margin: 10px auto;"><section style="background-color: #fff7ed;padding: 25px 10px;border-bottom: 5px solid #ffdaae;box-sizing:border-box;"><section data-autoskip="1" class="135brush" style="text-align: justify;line-height:1.75em;letter-spacing: 1.5px;font-size:14px;color:#333333;background: transparent;"><p style="line-height: 2em;text-indent: 2.08333em;"><span style="line-height: 200%;font-size: 18px;letter-spacing: 0.75px;font-family:宋体;">“电线外皮破损了一定要及时更换。”“电力线路走廊的树竹太高的话,一遇刮风下雨等恶劣天气,树枝容易压线,比较危险。”活动在工作人员的一句句叮咛中画上了句号。</span></p><p style="line-height: 2em;text-indent: 2.08333em;"><span style="line-height: 200%;font-size: 18px;letter-spacing: 0.75px;font-family:宋体;">“好服务就是要听清楚、问清楚、查清楚、跟清楚、理清楚。”王峰说着,再次向村民交代有任何电力需求或者困难随时在电力微信群发信息或者打电话,我们会第一时间响应处理,本着自主创新的“五清楚”服务法,认真对待每一个诉求,用心管控每一个环节,必须跟进处理直至解决,给客户一个满意的“交代”。</span></p></section></section></section></section><section class="_135editor" data-tools="135编辑器" data-id="150511" style="font-size: 16px;"><section style="margin: 10px auto;display: flex;flex-direction: column;"><section style="display: flex;margin-bottom: 10px;"><section style="width: 100%;display: flex;align-items: flex-end;max-width:100% !important;box-sizing:border-box;" data-width="100%"><section style="border-bottom: 1px solid #ffc572;width: 100%;margin-bottom: 5px;padding-bottom: 3px;max-width:100% !important;box-sizing:border-box;" data-width="100%"><section style="color: rgb(191, 97, 64);"><strong class="135brush" data-brushtype="text">漫漫长路感谢陪伴</strong></section></section></section><section style="flex-shrink: 0;"><section class="assistant" style="width: 46px;box-sizing:border-box;transform: rotate(-10deg);-webkit-transform: rotate(-10deg);-moz-transform: rotate(-10deg);-o-transform: rotate(-10deg);"></section></section></section><section style="background-color: #ffe8c8;padding: 6px;box-sizing:border-box;"><section style="width: 100%;max-width:100% !important;box-sizing:border-box;" data-width="100%"><span class="wxart_image" wx-style="display:inline-block;width: 100%;display: block;vertical-align: baseline;box-sizing: border-box;max-width: 100% !important;height: auto !important;"></span></section></section><section style="width: 130px;margin-bottom: -20px;margin-top: -20px;z-index: 4;box-sizing:border-box;"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 214.64 88.73" style="display: block;" xml:space="default"><g data-name="图层 2"><g data-name="组 194"><path d="M50.33,60.75A13,13,0,1,1,36.68,73.07,13,13,0,0,1,50.33,60.75Z" style="fill:#fff;stroke:#ffc572;stroke-width:4px;fill-rule:evenodd;"></path><path d="M214.57,1c-.12,0-20.86,50.41-95.53,21.54C70.24,3.66,4.84,3.48,1.15,43.23c-3.38,36.47,50.51,30.6,50.51,30.6" style="fill:none;stroke:#871613;stroke-width:2px;stroke-dasharray:8,4;"></path></g></g></svg></section><section style="background-color: #fff6ea;padding: 35px 15px 10px;box-sizing:border-box;transform: rotate(3deg);-webkit-transform: rotate(3deg);-moz-transform: rotate(3deg);-o-transform: rotate(3deg);"><section data-autoskip="1" class="135brush" style="text-align: justify;line-height:1.75em;letter-spacing: 1.5px;font-size:14px;color:#333333;background-color: transparent;"><p style="margin-left: 16px;line-height: 2em;text-indent: 2.08333em;" class=""><span style="line-height: 200%;font-size: 18px;letter-spacing: 0.75px;font-family:宋体;">据悉,为进一步深化供电服务工作,提升优质服务水平,该公司西庄供电所把接地气、近距离、常态化的监督以及排查隐患、安全用电知识宣传延伸到辖区内住户、田间地头、学校、企业中,时刻践行“人民电业为人民”的企业宗旨,方方面面为群众办实事。</span></p><p style="line-height: 2em;text-indent: 2.08333em;"><span style="font-size: 18px;letter-spacing: 0.75px;font-family:宋体;">下一步,韩城公司将不断深化供电服务常态化管控机制,进一步提升微服务水平,推广席绪良“三件宝”应用,让每一位客户都能感受到温馨便利的服务,筑牢冬季用电“安全网”。</span></p></section></section></section></section></section><p style="display: none;"><mp-style-type data-value="10000"></mp-style-type></p></div><p></p>

豫见中原 发表于 2024-11-18 12:26

安享方便快捷的用电服务

三聿田 发表于 2024-11-18 12:43

国网韩城市供电公司西庄供电所工作人员王峰等一行三人走进辖区史带村

@不倒翁 发表于 2024-11-18 14:14

必须跟进处理直至解决,给客户一个满意的“交代”。

普通人类 发表于 2024-11-18 15:10

三件宝”全力优服务

方圆百里 发表于 2024-11-18 21:43

推广“三件宝”全力优服务

Mor的王妃 发表于 2024-11-18 21:53

感谢分享!!

劲舞骄阳 发表于 2024-11-18 23:06

积极排查隐患。

长安三万里 发表于 2024-11-19 20:29

安享方便快捷的用电服务

爱上凉白开 发表于 2024-12-7 23:23

必须跟进处理直至解决,给客户一个满意的“交代”。
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