最新进展！陕西暴摔快递小哥向客户鞠躬致歉！圆通处理结果......
<div class="wx_rich_media_content" id="jsWxContainer"><p style="text-align: center;"><strong><span style="color: rgb(217, 33, 66);">昨天 ，第一新闻报道的<br></span></strong></p><p style="text-align: center;"><strong><span style="color: rgb(217, 33, 66);">西安一快递员暴摔快递事件</span></strong></p><p style="text-align: center;"><strong><span style="color: rgb(217, 33, 66);">引起了大家的关注</span></strong></p><p style="text-align: center;">↓↓</p><p style="text-align: center;"><br></p><p style="max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-align: center; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="text-align: center; max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;">https://v.qq.com/x/page/x3200xu1z55.html</p><section style="text-align: center;line-height: 1.75em;"><br></section><section style="text-align: center;line-height: 1.75em;"><span style="font-size: 16px;letter-spacing: 2px;">不少网友看到新闻</span></section><section style="text-align: center;line-height: 1.75em;"><span style="font-size: 16px;letter-spacing: 2px;">后纷纷留言，</span></section><section style="text-align: center;line-height: 1.75em;"><span style="font-size: 16px;letter-spacing: 2px;">认为这位快递员的做法实在不妥！</span></section><p style="text-align: center;"><br></p><p><span class="wxart_image" wx-style="display:inline-block;"></span></p><p style="text-align: center;line-height: 1.75em;"><span style="font-size: 16px;letter-spacing: 2px;">也有网友表示，<br></span></p><p style="text-align: center;line-height: 1.75em;"><span style="font-size: 16px;letter-spacing: 2px;">可以理解。</span></p><p><br></p><p><span class="wxart_image" wx-style="display:inline-block;"></span></p><p style="text-align: center;"><br></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">那么这名快递员为何要摔客户的快递？<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">中间到底发生了什么？</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">第一新闻记者今天上午</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">前往圆通公司了解情况。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;"><br></span></p><p style="text-align: center;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><p style="text-align: center;"><br></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;"></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">圆通快递西安西郊四部公司</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">负责人告诉记者，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">“双十一”期间快递量猛增，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">当天本应有2名快递员送货，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">但另一位快递员家中有事请假，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">只有这一位快递员在送货。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;"><br></span></p><p style="text-align: center;">https://v.qq.com/x/page/k3200w10kzs.html</p><p style="text-align: center;"><br></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">在圆</span><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">通快递西安</span><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">西郊四部公司，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">记者见到了摔快递的这位快递员。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">他告诉第一新闻记者，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">自己进入快递行业仅有两个月，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">恰逢“双十一”，快递包裹激增，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">由于送货已到晚上，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">而送货地西安公园天下小区</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">只有蜂巢箱没有菜鸟驿站，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px;">恰巧蜂巢箱又被全部占用完，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">他送的货物没有地方存放。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">一方面，给收货客户打电话取件人寥寥无几，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">另一方面，又被后边几个送货地点的客户</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">催货</span><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">甚至投诉，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">导致自己情绪失控。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">在记者采访时，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">这位快递员为自己当晚的行为</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">深深鞠躬表示抱歉，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">并且愿意赔偿客户的损失。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">记者了解到，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">事情发生后，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">圆通快递立即对事件进行调查，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">并且对圆通快递西安西郊四部公司进行整改。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">要求该快递员暂时停岗，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">一方面休息几天，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">另一方面考虑是否还能适应这个行业。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">圆通表示，对于客户的快递，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">如果物件有破损，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">圆通快递将进行加倍赔偿，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">对于摔坏的快递，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">圆通表示对客户致以诚恳的歉意，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">尽最大努力弥补客户损失。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">据数据显示，</span><br></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">“双十一”旺季高峰期</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">从11月1日持续至18日，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">去年“双十一”快递全行业</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">处理的业务量将达到28亿件。</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;"><br></span></p><p><span class="wxart_image" wx-style="display:inline-block;"></span></p><p><span class="wxart_image" wx-style="display:inline-block;"></span></p><p style="text-align: center;"><br></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">大家在熬夜买买买</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">争做“尾款人”的同时，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">还有一群人在拼命地送送送......</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">摔快递确有不对，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">也为客户造成了损失，<br></span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">但该事件也提醒大家，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">不要光想着“剁手”网购，</span></p><p style="text-align: center;"><span style="color: rgb(25, 25, 25); font-family: "PingFang SC", Arial, 微软雅黑, 宋体, simsun, sans-serif; font-size: 16px; letter-spacing: 2px; text-align: left;">也要及时去“伸手”取货。</span></p><p style="text-align: center;"><br></p><p style="text-align: center;"><span class="wxart_image" wx-style="display:inline-block;text-align: center;white-space: normal;"></span></p><p style="text-align: center;"></p><p style="max-width: 100%; min-height: 1em; letter-spacing: 0.544px; font-size: 15px; text-align: center; box-sizing: border-box !important;"><br></p><section style="max-width: 100%; letter-spacing: 0.544px; font-size: 16px; min-height: 1em; text-align: center; line-height: 2em; box-sizing: border-box !important;"><br></section><p style="text-align: right; max-width: 100%; letter-spacing: 0.544px; font-size: 16px; min-height: 1em; line-height: 2em; box-sizing: border-box !important;"><span style="font-size: 12px; max-width: 100%; color: rgb(0, 0, 0); box-sizing: border-box !important;">(来源：第一新闻记者)</span></p></div> 摔快递确实不对，但是人在烦躁的事情有情绪也应该谅解冷静处理，别冲动
有情绪理解但是别拿别人的东西撒气
这只是一个“点”……
快递小哥们也很辛苦的
像这样的事件很多，内部妥善处理，不要影响快递行业。
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