爱渭南的喜洋洋
发表于 2023-4-24 14:14
知名品牌罚员工抄写顾客差评100遍...
<div class="wx_rich_media_content" id="jsWxContainer"><section data-mpa-powered-by="yiban.io" style='margin-top: -1px; outline: currentcolor none 0px; max-width: 100%; text-indent: 0em; min-height: 30px; text-align: center; vertical-align: inherit; background-color: rgb(0, 112, 192); border-radius: 3px; box-shadow: rgba(0, 0, 0, 0.15) 1px 1px 3px; font-stretch: normal; height: 30px; letter-spacing: 1px; visibility: visible; line-height: 1.75em; font-family: Optima-Regular, PingFangTC-light; box-sizing: border-box !important;'><span style='outline: currentcolor none 0px; max-width: 100%; letter-spacing: 2px; visibility: visible; font-size: 15px; box-sizing: border-box !important;'><span data-darkmode-bgcolor-16366750649670="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16366750649670="#fff|rgb(0, 112, 192)" data-darkmode-color-16366750649670="rgb(255, 255, 255)" data-darkmode-original-color-16366750649670="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" 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visibility: visible; box-sizing: border-box !important;'><strong data-darkmode-bgcolor-16366750649670="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16366750649670="#fff|rgb(0, 112, 192)" data-darkmode-color-16366750649670="rgb(255, 255, 255)" data-darkmode-original-color-16366750649670="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" data-darkmode-bgcolor-16434098234367="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16434098234367="#fff|rgb(0, 112, 192)" data-darkmode-color-16434098234367="rgb(255, 255, 255)" data-darkmode-original-color-16434098234367="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" data-darkmode-bgcolor-16441978517888="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16441978517888="#fff|rgb(0, 112, 192)" data-darkmode-color-16441978517888="rgb(255, 255, 255)" data-darkmode-original-color-16441978517888="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" data-darkmode-bgcolor-16442055381913="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16442055381913="#fff|rgb(0, 112, 192)" data-darkmode-color-16442055381913="rgb(255, 255, 255)" data-darkmode-original-color-16442055381913="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" data-darkmode-bgcolor-16444768541252="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16444768541252="#fff|rgb(0, 112, 192)" data-darkmode-color-16444768541252="rgb(255, 255, 255)" data-darkmode-original-color-16444768541252="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" data-darkmode-bgcolor-16445343284414="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16445343284414="#fff|rgb(0, 112, 192)" data-darkmode-color-16445343284414="rgb(255, 255, 255)" data-darkmode-original-color-16445343284414="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" data-darkmode-bgcolor-16449943864241="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16449943864241="#fff|rgb(0, 112, 192)" data-darkmode-color-16449943864241="rgb(255, 255, 255)" data-darkmode-original-color-16449943864241="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" data-darkmode-bgcolor-16454132783301="rgb(0, 112, 192)" data-darkmode-original-bgcolor-16454132783301="#fff|rgb(0, 112, 192)" data-darkmode-color-16454132783301="rgb(255, 255, 255)" data-darkmode-original-color-16454132783301="#fff|rgb(68, 68, 68)|rgb(255, 255, 255)" style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></strong></span></span></section><section data-role="outer" label="edit by 135editor" style='outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; visibility: visible; box-sizing: border-box !important;'><section data-tools="135编辑器" data-id="124841" style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'><section style='margin: 10px auto; outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'><section style='margin: 4px auto; outline: 0px; max-width: 100%; display: flex; justify-content: flex-start; align-items: center; visibility: visible; box-sizing: border-box !important;'><section style='outline: 0px; max-width: 100%; display: flex; justify-content: center; align-items: center; visibility: visible; box-sizing: border-box !important;'><section style='outline: 0px; max-width: 100%; flex-shrink: 0; visibility: visible; box-sizing: border-box !important;'><section style='outline: 0px; max-width: 100%; box-sizing: border-box; width: 55px; height: 0px; overflow: hidden; visibility: visible;'><br style='outline: 0px; max-width: 100%; letter-spacing: 0.544px; visibility: visible; box-sizing: border-box !important;'></section></section></section></section></section></section></section><section data-role="outer" label="edit by 135editor"><h1 data-mpa-powered-by="yiban.io" style='font-size:17px;'></h1><section><section data-role="outer" label="edit by 135editor"><h1 data-mpa-powered-by="yiban.io" style='font-size:17px;'></h1><section><section style='line-height: 1.75em;height: 0px;overflow: hidden;'><br></section><section style='text-align: center;line-height: 1.75em;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>近日，多位瑞幸员工发文称，</span></section><section style='text-align: center;line-height: 1.75em;'><span style='font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><em><span style='color: rgb(0, 122, 170);'><strong><span style='letter-spacing: 0.5px;'>被罚抄写顾客的差评、备注，</span></strong></span></em></span></section><section style='text-align: center;line-height: 1.75em;'><span style='font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><em><span style='color: rgb(0, 122, 170);'><strong><span style='letter-spacing: 0.5px;'>有的人被罚抄了几百遍。</span></strong></span></em></span></section><section style='text-align: center;line-height: 1.75em;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>罚抄算体罚员工吗？</span></section><section style='text-align: center;line-height: 1.75em;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>这引发了网友的热议。</span></section><section style='text-align: center;line-height: 1.75em;'><p style='letter-spacing: 0.5px;font-size: 15px;font-family: Optima-Regular, PingFangTC-light;'><br></p></section><section style='text-align: center; line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>从网上发布的图片来看，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>员工被罚抄的内容多为</span></section><section style='line-height: 1.75em;text-align: center;'><span style='color: rgb(0, 122, 170);font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><em><strong><span style='letter-spacing: 0.5px;'>“我备注要热的，你们都没看见吗？”、</span></strong></em></span></section><section style='line-height: 1.75em;text-align: center;'><span style='color: rgb(0, 122, 170);font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><em><strong><span style='letter-spacing: 0.5px;'>“茉莉花茶没有加糖，完全无法入口”、</span></strong></em></span></section><section style='line-height: 1.75em;text-align: center;'><span style='color: rgb(0, 122, 170);font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><em><strong><span style='letter-spacing: 0.5px;'>“我点的是去冰，</span></strong></em></span></section><section style='line-height: 1.75em;text-align: center;'><span style='color: rgb(0, 122, 170);font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><em><strong><span style='letter-spacing: 0.5px;'>为什么送过来还是多冰？”</span></strong></em></span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>一类的<em><strong><span style='color: rgb(0, 122, 170);'>顾客差评</span></strong></em>。</span></section><section style='line-height: 1.75em;'><p style='letter-spacing: 0.5px;font-size: 15px;font-family: Optima-Regular, PingFangTC-light;'><br></p></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>有网友评论称：</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>“我们区域经理是要求</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>取餐码多少号抄多少遍，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>有幸围观过899遍吸管</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>还有400多遍巧克力曲奇。”</span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: middle;width: 100%;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>有发布者称，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>他们的要求是有差评就要罚写50遍。</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>另一网友则回复</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>“没事，我被罚抄了100遍”。</span></section></section><section><section style='text-align: center; line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: middle;width: 100%;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>还有网友发文称，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>自己都快被罚抄哭了，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>刚毕业出来找工作，真的很焦虑。</span></section></section><section><section style='text-align: center; line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: middle;width: 100%;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>4月22日，相关话题</span></section><section style='line-height: 1.75em;text-align: center;'><span style='color: rgb(0, 122, 170);font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><strong><em><span style='letter-spacing: 0.5px;'>#瑞幸罚抄#、</span></em></strong></span></section><section style='line-height: 1.75em;text-align: center;'><span style='color: rgb(0, 122, 170);font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><strong><em><span style='letter-spacing: 0.5px;'>#瑞幸罚抄算体罚吗#</span></em></strong></span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>接连冲上热搜。</span></section></section><section><section style='text-align: center; line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>有网友表示对罚抄无法理解，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>认为这种方法践踏了劳动者的权益</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>↓</span><span class="wxart_image" wx-style='display:inline-block;letter-spacing: 0.034em;text-align: justify;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span><span class="wxart_image" wx-style='display:inline-block;letter-spacing: 0.034em;text-align: justify;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span><span class="wxart_image" wx-style='display:inline-block;letter-spacing: 0.034em;text-align: justify;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>部分网友表示，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>连顾客备注都忽视确实是员工的错，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>罚抄不算体罚，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>总比罚钱好</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>↓</span><span class="wxart_image" wx-style='display:inline-block;letter-spacing: 0.034em;text-align: justify;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span><span class="wxart_image" wx-style='display:inline-block;letter-spacing: 0.034em;text-align: justify;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>还有网友认为瑞幸自己也有问题，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>点单系统本身有缺陷</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>↓</span><span class="wxart_image" wx-style='display:inline-block;letter-spacing: 0.034em;text-align: justify;outline: 0px;vertical-align: middle;width: 100%;border-style: solid;border-width: 1px;visibility: visible !important;'></span></section></section><section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>对于罚抄行为，瑞幸客服对记者表示，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>此举是为了让员工不要忘记看备注，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>也是店长对顾客的负责。</span></section><section style='line-height: 1.75em;text-align: center;'><span style='font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><strong><em><span style='letter-spacing: 0.5px;color: rgb(0, 122, 170);'>“这种罚写，肯定是员工没有看备注。</span></em></strong></span></section><section style='line-height: 1.75em;text-align: center;'><span style='font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><strong><em><span style='letter-spacing: 0.5px;color: rgb(0, 122, 170);'>少冰多冰或少糖无糖，这种情况挺多的。</span></em></strong></span></section><section style='line-height: 1.75em;text-align: center;'><span style='font-size: 15px;font-family: Helvetica, Arial, sans-serif;'><strong><em><span style='letter-spacing: 0.5px;color: rgb(0, 122, 170);'>门店店长这种培训方式也是对顾客负责。”</span></em></strong></span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>有记者随意走访了</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>广州市的一家瑞幸咖啡门店，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>发现罚抄现象确实存在。</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>当记者问罚抄的时候是否有想过抗议时，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>一名店员表示，</span></section><section style='line-height: 1.75em;text-align: center;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>如果是自己做错的话，就愿意罚抄。</span></section><section style='line-height: 1.75em;'><p style='letter-spacing: 0.5px;font-size: 15px;font-family: Optima-Regular, PingFangTC-light;'><br></p></section><p style='text-align:center;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: inherit;width: 100%;'></span></p></section><section><section style='line-height: 1.75em;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>记者在采访中发现，不少公司对员工都有惩罚，有人称这些手段为“职场私刑”。有律师表示，虽然企业对员工有管理权，但是以体罚的手段设置“职场私刑”则可能涉嫌违法。</span></section></section><section><section><section><section><section><section style='line-height: 1.75em;'><span style='letter-spacing: 0.5px;font-size: 15px;font-family: Helvetica, Arial, sans-serif;'>律师汤嘉丽介绍，如果公司有要求员工喝醋、吃辣椒等行为，肯定是对员工的人格权，甚至是生命健康权产生侵害的。但罚抄这种情况，在法律上的界线是比较模糊的，法院会根据实际情况判断是否超过了明显的惩戒界线，来判断是否合法合理。</span></section></section></section></section></section></section><section><section><br></section></section><section style='text-align: right; outline: 0px; letter-spacing: 0.544px; caret-color: rgba(0, 0, 0, 0.9); visibility: visible; line-height: 1.75em; font-family: system-ui, -apple-system, system-ui, Arial, sans-serif;'><span style='outline: 0px; letter-spacing: normal; font-family: Helvetica, Arial, sans-serif;'><font size="1" color="#c0c0c0"><span style='outline: 0px; visibility: visible;'>（来源：</span><span style='visibility: visible; outline: 0px; letter-spacing: 0.578px;'>北京青年报、@九派新闻、@广东台触电新闻）</span></font></span></section><section style='text-align: center; outline: 0px; letter-spacing: 0.544px; caret-color: rgba(0, 0, 0, 0.9); visibility: visible; line-height: 1.75em; font-family: system-ui, -apple-system, system-ui, Arial, sans-serif;'><span style='outline: 0px; letter-spacing: normal; font-family: Helvetica, Arial, sans-serif;'><img src="https://www.yewn.cn/data/attachment/forum/202304/19/085642fb9csqkez1oc89e5.png"></span></section></section></section></section><p style='display: none;'><mp-style-type data-value="3"></mp-style-type></p></div>
三聿田
发表于 2023-4-24 14:33
有点费员工啊
吞舟之鱼
发表于 2023-4-24 15:13
有点费员工啊
吞舟之鱼
发表于 2023-4-24 15:22
有点费员工啊
大智若愚47
发表于 2023-4-24 15:33
提升品质是关键
1531913553
发表于 2023-4-24 15:41
罚员工抄写100遍，提升品质最关键。
Eserhl
发表于 2023-4-24 15:41
提升品质是关键
强子回家
发表于 2023-4-24 15:57
我个人认为罚抄可以，你可以罚我抄，但是别罚我的钱
华骅
发表于 2023-4-24 16:36
这种体罚不应该
摇一摇
发表于 2023-4-24 16:41
让员工涨记性，但感觉不舒服。