爱渭南的暖洋洋 发表于 2023-4-30 12:08

火锅店睡满大学生无法用餐,“现场一发不可收拾”!最新回应

<div class="wx_rich_media_content" id="jsWxContainer"><p style='text-align: left;' data-mpa-powered-by="yiban.io"><span style='font-size: 16px;'>昨晚(4月29日),#海底捞一门店睡满人导致无法用餐#冲上微博热搜榜第一。</span></p><p style='outline: 0px; text-align: center; visibility: visible;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;border-style: solid;border-width: 1px;width: 597px !important;visibility: visible !important;'></span></p><p style='outline: 0px; text-align: center; visibility: visible;'><br></p><section><span style='font-size: 16px;'>4月29日,有消费者在社交媒体上发帖称,当日凌晨4点半,其和朋友想要到南京某海底捞门店就餐时,发现要排号等很久,<strong>主要是因为“里面有大学生在睡觉所以会慢一些”。</strong>该名消费者最终因不愿意继续等待而没有就餐,其质疑,“海底捞到底是酒店还是饭店啊?”</span></section><section><span class="wxart_image" wx-style='display:inline-block;outline: 0px;display: inline;box-sizing: border-box;border-width: 1px;border-style: solid;border-color: rgb(65, 70, 75);width: 562px !important;visibility: visible !important;'></span><span style='letter-spacing: 0.034em; color: rgb(136, 136, 136);'>前述消费者发帖</span></section><p><span style='font-size: 16px;'>对此门店回应<span style='letter-spacing: 0.034em;'>当时确实因为太多人留宿导致翻台太慢,因为五一假期加上前一晚有演唱会,来的学生多,让现场一发不可收拾,后面会保证足够的用餐区域。</span></span></p><section><span style='font-size: 16px;'>此外,昨晚(29日),该店工作人员告诉记者,我们是餐饮店铺,本身无法提供住宿。目前我们店内全区域都是开放接客的,而且五一假期顾客较多,这边暂时没有位置可以提供给顾客留宿。</span></section><section><span style='font-size: 16px;'>记者注意到,近期,在社交媒体上关于凌晨在海底捞过夜的讨论帖子并不少,有网友还发布了海底捞留宿攻略。而在五一假期期间,有不少消费者发帖称,海底捞门店堆放了数个行李箱,不少大学生在海底捞留宿,凌晨到店就餐还要等位。</span></section><section><span class="wxart_image" wx-style='display:inline-block;outline: 0px;display: inline;box-sizing: border-box;border-width: 1px;border-style: solid;border-color: rgb(65, 70, 75);width: 562px !important;visibility: visible !important;'></span><span style='letter-spacing: 0.034em; color: rgb(136, 136, 136);'><br>网友发帖</span></section><section><span style='font-size: 16px;'>在此之前,今年3月,海底捞就曾因为一名女大学生在其包间留宿冲上微博热搜榜。当时这名女大学生发帖称自己在深圳没有赶上车,在未消费的情况下在海底捞包间留宿了一晚。</span></section><section><span style='font-size: 16px;'>海底捞广州一家门店工作人员告诉记者,海底捞没有留宿这个说法,其门店的正常经营时间是早上9点到次日早上7点,晚上到店消费的顾客,如果想一直呆到早上7点,是没有任何问题的。此外,记者了解到,海底捞针对高校学生推出了专属优惠活动,大学生夜晚部分时段在海底捞就餐可享受69折的优惠。</span></section><section><span style='font-size: 16px;'>针对海底捞一门店睡满人导致无法用餐,4月29日晚,海底捞相关负责人接受记者采访时表示,海底捞秉持与人为善的原则,门店伙伴在日常工作中,会积极关注顾客需求,并根据实际情况,为遇到困难的顾客提供力所能及的帮助,如超出门店最大承载能力而无法满足顾客需求,也恳请大家能够理解。</span></section><section><span style='font-size: 16px;'>“今年五一期间全国迎来出行高峰,多地人流量持续走高,等候时间延长。我们会在保障顾客体验和员工排班休息的情况下尽力扩大高峰时段的接待量。同时建议可提前通过海底捞APP或小程序预订、排号,以便更好地安排出行计划。”海底捞相关负责人进一步补充道。</span></section><section style='text-align: center;'><span style='font-size: 16px;'>有网友表示</span></section><section style='text-align: center;'><span style='font-size: 16px;'>吃饭可以</span></section><section style='text-align: center;'><span style='font-size: 16px;'>睡觉有点过分了<br></span></section><section style='text-align: center;'><br></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><br></section><section style='text-align: center;'><span style='font-size: 16px;'>也有人说</span></section><section style='text-align: center;'><span style='font-size: 16px;'>只要消费过</span></section><section style='text-align: center;'><span style='font-size: 16px;'>就可以休息<br></span></section><section style='text-align: center;'><br></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><br></section><section style='text-align: center;'><span style='font-size: 16px;'>还有人表示<br></span></section><section style='text-align: center;'><span style='font-size: 16px;'>夜宿的前提是不要影响别人生意</span></section><section style='text-align: center;'><span style='font-size: 16px;'>为了安全还是提前</span></section><section style='text-align: center;'><span style='font-size: 16px;'>把行程规划好</span></section><section><br></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><br></section><section data-role="outer" label="edit by 135editor" style='outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; visibility: visible;'><section data-role="title" data-tools="135编辑器" data-id="2446" style='outline: 0px;visibility: visible;'><section style='outline: 0px;border-width: 0px;border-style: none;border-color: initial;visibility: visible;'><section style='margin: 10px auto;padding-right: 8px;padding-left: 8px;outline: 0px;border-radius: 3px;border-left: 3px solid rgb(0, 112, 192);visibility: visible;'><section style='outline: 0px;line-height: 1.4;color: inherit;visibility: visible;'><section data-brushtype="text" style='outline: 0px;border-color: rgb(0, 112, 192);color: rgb(0, 112, 192);font-size: 16px;letter-spacing: 1.5px;line-height: 1.75em;visibility: visible;'><strong><span style='letter-spacing: 0.578px;'>多地开启“人从众”模式</span></strong></section></section></section></section></section></section><section style='text-align: center;'><span style='font-size: 16px;'>火车票售罄<br data-filtered="filtered" style='outline: 0px;visibility: visible;'></span></section><section style='text-align: center;'><span style='font-size: 16px;'>景点门票被抢空</span></section><section style='text-align: center;'><span style='font-size: 16px;'>酒店客房订不上……</span></section><section style='text-align: center;'><span style='font-size: 16px;'>今年的“五一”的客流量“爆表”了</span></section><section style='text-align: center;'><span style='font-size: 16px;'>热搜也被占据了</span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;border-style: solid;border-width: 1px;box-sizing: border-box;'></span></section><section style='text-align: center;'><span style='font-size: 16px;'><span style='color: rgb(171, 25, 66);'><strong>西安</strong></span>热门景区</span></section><section style='text-align: center;'><span style='font-size: 16px;'>已经寸步难行</span></section><section>s3512ns6m5q</section><section><br></section><section style='text-align: center;'><span style='font-size: 16px;'><span style='color: rgb(171, 25, 66);'><strong>上海</strong></span>南京路<br></span></section><section style='text-align: center;'><span style='font-size: 16px;'>再现“拉链式”人墙</span></section><section>e35123tjaoy</section><section style='text-align: center;'><span style='font-size: 16px;'><span style='color: rgb(171, 25, 66);'><strong>北京</strong></span>故宫</span></section><section style='text-align: center;'><span style='font-size: 16px;'>门口排长队的<br></span></section><section style='text-align: center;'><span style='font-size: 16px;'>都是抢到门票的“幸运儿”</span></section><section>e3512q3hpsy<span style='color: rgb(51, 51, 51); font-family: Arial, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", sans-serif; font-size: 16px;'></span></section><section style='text-align: center;'><span style='font-size: 16px;'><span style='color: rgb(171, 25, 66);'><strong>重庆</strong></span>解放碑、洪崖洞等</span></section><section style='text-align: center;'><span style='font-size: 16px;'>网红景区人气爆棚</span></section><section style='text-align: center;'><span class="wxart_image" wx-style='display:inline-block;width: 578px;height: 740px;'></span></section><section><span style='color: rgb(136, 136, 136);'>@重庆发布<br></span></section><section style='text-align: center;'><br></section><section style='text-align: center;'><span style='color: rgb(0, 122, 170);font-size: 16px;'><strong>五一假期第2天你在干什么?</strong></span></section><section style='outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-align: center;'><span style='color: rgb(136, 136, 136);font-size: 10px;'><span style='letter-spacing: 0.544px; outline: 0px; font-family: system-ui, -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;'>来源:南方都市报、中国青年报、</span><span style='outline: 0px; font-family: system-ui, -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.578px;'>青蜂侠、@重庆发布、梨视频等</span></span></section><div style='text-align: center;'><img src="https://www.yewn.cn/data/attachment/forum/202304/26/085537vgbsdh6jiwed56we.png"></div><section data-style='margin-bottom: 0em; outline: 0px; background-color: rgb(255, 255, 255); font-size: 16px; white-space: pre-wrap; letter-spacing: 1px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; 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outline: 0px; font-size: 18px; color: rgb(62, 62, 62); text-align: justify; visibility: visible;' style='margin-bottom: 0em;outline: 0px;color: rgb(62, 62, 62);font-size: 18px;text-align: justify;visibility: visible;'><section data-style='margin-bottom: 0em; outline: 0px; font-size: 16px; color: rgb(0, 0, 0); text-align: start; visibility: visible;' style='margin-bottom: 0em;outline: 0px;color: rgb(0, 0, 0);font-size: 16px;text-align: start;visibility: visible;'><section style='outline: 0px;visibility: visible;'><section style='margin-top: 10px;margin-bottom: 10px;outline: 0px;text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;visibility: visible;'><section data-style='margin-right: 20px; margin-bottom: 0em; margin-left: 20px; outline: 0px; display: inline-block; vertical-align: middle; width: auto; min-width: 10%; flex: 0 0 auto; height: auto; border-width: 0px; border-style: none; border-color: rgb(62, 62, 62); overflow: hidden; align-self: center; visibility: visible;' style='margin-right: 20px;margin-bottom: 0em;margin-left: 20px;outline: 0px;border-color: rgb(62, 62, 62);display: inline-block;vertical-align: middle;width: auto;min-width: 10%;flex: 0 0 auto;height: auto;border-width: 0px;border-style: none;overflow: hidden;align-self: center;visibility: visible;'><section powered-by="xiumi.us" style='margin-bottom: 0em;outline: 0px;justify-content: center;visibility: visible;'><section data-style='margin-bottom: 0em; outline: 0px; font-size: 18px; color: rgb(62, 62, 62); text-align: justify; visibility: visible;' style='margin-bottom: 0em;outline: 0px;color: rgb(62, 62, 62);font-size: 18px;text-align: justify;visibility: visible;'><section style='outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; white-space: normal; text-align: center; line-height: 1.6em; visibility: visible;'><br></section></section></section></section></section></section></section></section></section></section></section></section></section><p style='display: none;'><mp-style-type data-value="3"></mp-style-type></p></div>

付荣渭 发表于 2023-4-30 14:06

什么情况呀?

劲舞骄阳 发表于 2023-4-30 14:23

海底捞的服务再好,也不能连住宿都管啊。

~Angel~ 发表于 2023-4-30 14:30

大学生素质越来越差了

云裳醉影 发表于 2023-4-30 14:37

人太多了吧。

精致小主 发表于 2023-4-30 15:20

这个还真没注意过

强子回家 发表于 2023-4-30 15:33

今年的五一能不出门就不要出门,如果要出门,就请做好充分的思想准备,走路走吃饭的,上厕所的

环境热线 发表于 2023-4-30 15:51

“海底捞到底是酒店还是饭店啊?”

浓情 发表于 2023-4-30 16:19

只有大学生们吗

我的唯一 发表于 2023-4-30 16:28

海底捞的服务再好,也不能连住宿都管啊。
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