【开展“六多”服务，改善就医体验】渭南市骨科医院召开2025年4月份医患沟通座谈会
<div class="wx_rich_media_content" id="jsWxContainer"><p style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgba(0, 0, 0, 0.9); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; visibility: visible; box-sizing: border-box !important;' data-pm-slice="0 0 []"><span leaf=""></span><span style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; font-size: 16px; text-align: left; letter-spacing: 0.578px; text-indent: 2em; visibility: visible; box-sizing: border-box !important;'></span><span leaf=""><br></span></p><section style='-webkit-tap-highlight-color: transparent; margin-top: 8px; margin-bottom: 8px; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; text-align: justify; letter-spacing: 0.578px; visibility: visible; text-indent: 2em; box-sizing: border-box !important;'><section powered-by="xiumi.us" style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; text-align: left; justify-content: center; display: flex; flex-flow: row; visibility: visible; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; padding: 10px; outline: 0px; max-width: 100%; display: inline-block; width: 677px; vertical-align: top; align-self: flex-start; flex: 0 0 auto; height: auto; border-width: 5px; border-style: solid; border-color: rgb(232, 244, 254); visibility: visible; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'><span style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'></span></section><section style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; text-indent: 2em; visibility: visible; box-sizing: border-box !important;'><span style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; font-size: 16px; letter-spacing: 0.578px; text-indent: 2em; visibility: visible; box-sizing: border-box !important;'></span></section><p style='text-indent: 2em; margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='justify-content: center; flex-flow: row; -webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; visibility: visible; text-indent: 2em; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em; box-sizing: border-box !important;'><span textstyle='' style='font-size: 16px;'>为进一步深入落实改善就医感受提升患者体验，大力推行“六个多”服务，不断提升人民群众看病就医的幸福感和获得感。4月25日下午，渭南市骨科医院组织召开医患沟通座谈会，工会主席董晓萍及临床、医技、行政相关职能科室负责人和随机抽调的47余名患者及家属代表参加会议。会议由医患办主任王小丹主持。</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 0px;text-align: center;margin-top: 16px;margin-bottom: 16px;'><span style='font-family: 仿宋;font-size: 15pt;'></span><font face="Microsoft YaHei UI"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>会议现场</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 0px;text-align: center;margin-top: 16px;margin-bottom: 8px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>工会主席董晓萍致辞</span></span></font><span style='font-family: 仿宋;font-size: 15pt;'><o:p></o:p></span></p><p style='text-indent: 2em;margin-top: 8px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>工会主席董晓萍致辞介绍</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>医院发展历史、特色科室及在改善就医体验等方面所做的工作，通过面对面交流的方式征求对医院的管理、诊疗技术、服务能力、检查检验、候诊及后勤服务等就医感受存在问题提出宝贵意见和建议。</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 0px;text-align: center;margin-top: 16px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>医患办主任王小丹主持会议</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 0px;margin-top: 16px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>渭南市骨科医院骨四科副主任王雷为大家进行</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>《浅谈跟痛症》</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>科普讲座</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 0px;margin-top: 16px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>渭南市骨科医院院感科副科长马英为大家进行</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>《医院感染知识培训》</span></span></font><span style='font-family: 仿宋;font-size: 16pt;'><o:p></o:p></span></p><section style='text-align: center;text-indent: 0px;margin-top: 8px;margin-bottom: 8px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;width: 548px;height: 208px;'></span></section><p style='text-indent: 2em;margin-top: 8px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>尊重患者，直面问题，患者及家属分享了就医和陪护期间的经历与感受，对医院医护人员的医疗技术、服务态度、人文关怀及医院的</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>安全防护、医德医风</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>等方面表示充分认可。</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 2em;margin-top: 16px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>患者及家属针对医院质量管理</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>、医保报销、服务能力、硬件设施、环境卫生</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>等方面提出宝贵意见</span></span></font><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>8条和建议2条，工会主席董晓萍现场解答1条，强调医院将高度重视收集到的意见和建议，迅速制定整改方案并积极落实，确保座谈会的实效性。</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 2em;margin-top: 16px;margin-bottom: 8px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>医务人员为病陪人发放了满意度调查表，向大家介绍填表注意事项，并向参会人员发放医院精心准备的礼品。</span></span></font><span style='font-family: 仿宋;font-size: 15pt;'><o:p></o:p></span></p><p style='text-indent: 2em;margin-top: 16px;margin-bottom: 8px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'><br></span></span></font></p><p style='text-indent: 2em;margin-top: 8px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>医患办主任王小丹做了表态发言，对患者及家属的信任与支持表示感谢，要求各职能、业务科室要结合本次座谈会收集的意见和建议，认真梳理、明确责任，确保按期完成，日常要加强巡视督导，发现问题，及时解决，持续提升医院综合服务水平。</span></span></font></p><section style='text-align: center;text-indent: 0px;margin-top: 16px;margin-bottom: 16px;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='text-indent: 2em;margin-top: 16px;margin-bottom: 16px;'><font face="仿宋"><span leaf="" style='font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.6; letter-spacing: 0.034em;'><span textstyle='' style='font-size: 16px;'>此次座谈会不仅加深了医患之间的理解与信任，也为医院改善服务明晰了方向。医学人文是医疗服务的灵魂，是改善医患关系、提升医疗服务质量的重要抓手。医疗的终极目标，不仅是治愈疾病、守护尊严与希望，更是以政策为钢、夯实质量基石，人文为脉、传递医者仁心。</span></span></font></p><section style='-webkit-tap-highlight-color: transparent; margin-top: 8px; outline: 0px; max-width: 100%; text-indent: 0em; box-sizing: border-box !important;'><span style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;'></span></section></section></section></section><section powered-by="xiumi.us" style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; text-align: justify; letter-spacing: 0.578px; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; box-sizing: border-box !important;'><span style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; text-align: left; letter-spacing: 0.034em; box-sizing: border-box !important;'></span></section></section></section><section powered-by="xiumi.us" style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; transform: perspective(0px); transform-style: flat; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; margin-bottom: 10px; outline: 0px; max-width: 100%; transform: rotateY(180deg); justify-content: flex-start; display: flex; flex-flow: row; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; display: inline-block; vertical-align: middle; width: 223.406px; align-self: center; flex: 0 0 auto; box-sizing: border-box !important;'><section powered-by="xiumi.us" style='-webkit-tap-highlight-color: transparent; margin-top: 4px; margin-bottom: 4px; outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; background-color: rgb(193, 226, 255); height: 1px; box-sizing: border-box !important;'><svg viewBox="0 0 1 1" style='float:left;line-height:0;width:0;vertical-align:top;'></svg></section></section></section></section></section><section style='text-align: center;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='display: none;'><mp-style-type data-value="10000"></mp-style-type></p></div><p></p> 大力推行“六个多”服务 大力推行六个多服务，提高医护水平 提高医疗服务 为进一步深入落实改善就医感受，提升患者体验，大力推行六个多服务，不断提升人民群众看病就医就医的幸福感和获得感 专题会议，加强医患沟通。 提高医院医疗水平 提高医疗服务 加强沟通交流的措施给力 加强沟通交流的措施给力
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