“酒店谎称老板离世，从4晚共494元涨价至569元一晚”，官方通报：涉嫌违反法律法规_今日热点_荣耀渭南网

渭南小太阳 发表于 2026-4-28 11:18

“酒店谎称老板离世，从4晚共494元涨价至569元一晚”，官方通报：涉嫌违反法律法规

<div class="wx_rich_media_content" id="jsWxContainer"><section style='outline: 0px; letter-spacing: 0.544px; text-wrap: wrap; text-align: center; visibility: visible;'><section style=''><section style=''>4月28日，广西柳州市柳南区市场监督管理局发布情况通报：2026年4月27日，网上出现辖区内“柳州胡同七号酒店（万达广场店）”存在以不实理由欺骗消费者退订房间后房价大幅上涨的信息。我局对此高度重视，第一时间成立工作组，立即对该酒店进行调查。经初步核实，该酒店存在涉嫌违反《中华人民共和国价格法》《明码标价和禁止价格欺诈规定》等相关法律法规的行为，我局已立案调查，并将依法依规严肃查处。下一步，我局将对辖区内住宿服务行业开展全面排查，畅通投诉举报渠道，依法严厉打击各类侵害消费者权益的违法行为。欢迎广大游客和市民进行监督。如在柳旅游期间遇到消费纠纷或发现违法违规行为，请及时拨打12345或12315政务服务热线进行投诉举报，我们将第一时间处理，切实保障每一位游客的合法权益。<section nodeleaf="" style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 16px 8px; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); letter-spacing: 0.544px; visibility: visible; line-height: 2em; box-sizing: border-box !important;'><span class="wxart_image" wx-style='display:inline-block;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);padding: 0px;outline: 0px;max-width: 100%;vertical-align: bottom;height: auto !important;box-sizing: border-box !important;overflow-wrap: break-word !important;visibility: visible !important;width: 645px !important;'></section><p style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 16px 8px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgba(0, 0, 0, 0.9); letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important;'>据<span data-mpa-action-id="mogubwzn1m34" data-pm-slice="0 0 []" mpa-font-style='mogudy6b1hpb' style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); outline: 0px; max-width: 100%; box-sizing: border-box !important;'><span leaf="" data-pm-slice="1 1 [" para",{"tagname":"section","attributes":{"style":"margin-left:="" 8px;margin-right:="" 8px;margin-bottom:="" 0px;"},"namespaceuri":"http:="" www.w3.org="" 1999="" xhtml"},"node",{"tagname":"span","attributes":{"style":"text-align:="" left;text-indent:="" 0em;background-color:="" rgb(255,="" 255,="" 255);font-family:="" -apple-system-font,="" blinkmacsystemfont,="" \"helvetica="" neue\",="" \"pingfang="" sc\",="" \"hiragino="" sans="" gb\",="" \"microsoft="" yahei="" ui\",="" yahei\",="" arial,="" sans-serif;letter-spacing:="" 0.544px;"},"namespaceuri":"http:="" xhtml"},"node",{"tagname":"span","attributes":{"style":"font-size:="" 14px;color:="" rgb(136,="" 136,="" 136);"},"namespaceuri":"http:="" xhtml"}]"="" style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); outline: 0px; max-width: 100%; letter-spacing: 0.034em; box-sizing: border-box !important;'>经视直播此前报道，近日，消费者张女士在社交平台反映，广西柳州胡同七号酒店无端违约，捏造虚假事由逼迫顾客退订，疑似嫌早期预订价格过低，单方面毁约牟利。<section nodeleaf="" data-mpa-action-id="moh1l1vb1wva" data-pm-slice="0 0 []" style='text-align: center; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 16px 8px; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); line-height: 2em; letter-spacing: 0.034em; box-sizing: border-box !important;'><span class="wxart_image" wx-style='display:inline-block;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);padding: 0px;outline: 0px;max-width: 100%;vertical-align: bottom;border-width: 1px;border-style: solid;background-color: transparent;height: auto !important;box-sizing: border-box !important;overflow-wrap: break-word !important;visibility: visible !important;width: 521px !important;'></section>据张女士介绍，今年2月7日，她提前预订了柳州胡同七号酒店（万达广场店）5月1日至5日的房间，总价494.85元，计划“五一<span leaf="" style='color: rgba(0, 0, 0, 0.9); letter-spacing: 0.034em;' data-pm-slice="1 1 [" para",{"tagname":"p","attributes":{"style":"-webkit-tap-highlight-color:="" rgba(0,="" 0,="" 0);="" margin:="" 0px="" 16px="" 24px;="" padding:="" 0px;="" outline:="" max-width:="" 100%;="" clear:="" both;="" min-height:="" 1em;="" color:="" 0.9);="" font-family:="" \"pingfang="" sc\",="" system-ui,="" -apple-system,="" blinkmacsystemfont,="" \"helvetica="" neue\",="" \"hiragino="" sans="" gb\",="" \"microsoft="" yahei="" ui\",="" yahei\",="" arial,="" sans-serif;="" font-size:="" 17px;="" font-style:="" normal;="" font-variant-ligatures:="" font-variant-caps:="" font-weight:="" 400;="" letter-spacing:="" 0.544px;="" orphans:="" 2;="" text-align:="" justify;="" text-indent:="" text-transform:="" none;="" widows:="" word-spacing:="" -webkit-text-stroke-width:="" white-space:="" background-color:="" rgb(255,="" 255,="" 255);="" text-decoration-thickness:="" initial;="" text-decoration-style:="" text-decoration-color:="" box-sizing:="" border-box="" !important;="" overflow-wrap:="" break-word="" !important;"},"namespaceuri":"http:="" www.w3.org="" 1999="" xhtml"},"node",{"tagname":"span","attributes":{"data-mpa-action-id":"mogubwzn1m34","data-pm-slice":"0="" 0="" []","mpa-font-style":"moh1kvl71bo2","style":"-webkit-tap-highlight-color:="" margin-top:="" margin-bottom:="" xhtml"}]"="">”期间前往柳州游玩。4月23日，酒店突然致电，告知其老板已于3月离世，因背负巨额外债面临法院查封，门店4月即将关停，无法承接“五一<span leaf="" style='color: rgba(0, 0, 0, 0.9); letter-spacing: 0.034em;' data-pm-slice="1 1 [" para",{"tagname":"p","attributes":{"style":"-webkit-tap-highlight-color:="" rgba(0,="" 0,="" 0);="" margin:="" 0px="" 16px="" 24px;="" padding:="" 0px;="" outline:="" max-width:="" 100%;="" clear:="" both;="" min-height:="" 1em;="" color:="" 0.9);="" font-family:="" \"pingfang="" sc\",="" system-ui,="" -apple-system,="" blinkmacsystemfont,="" \"helvetica="" neue\",="" \"hiragino="" sans="" gb\",="" \"microsoft="" yahei="" ui\",="" yahei\",="" arial,="" sans-serif;="" font-size:="" 17px;="" font-style:="" normal;="" font-variant-ligatures:="" font-variant-caps:="" font-weight:="" 400;="" letter-spacing:="" 0.544px;="" orphans:="" 2;="" text-align:="" justify;="" text-indent:="" text-transform:="" none;="" widows:="" word-spacing:="" -webkit-text-stroke-width:="" white-space:="" background-color:="" rgb(255,="" 255,="" 255);="" text-decoration-thickness:="" initial;="" text-decoration-style:="" text-decoration-color:="" box-sizing:="" border-box="" !important;="" overflow-wrap:="" break-word="" !important;"},"namespaceuri":"http:="" www.w3.org="" 1999="" xhtml"},"node",{"tagname":"span","attributes":{"data-mpa-action-id":"mogubwzn1m34","data-pm-slice":"0="" 0="" []","mpa-font-style":"moh1kvl71bo2","style":"-webkit-tap-highlight-color:="" margin-top:="" margin-bottom:="" xhtml"}]"="">”住宿订单，催促她尽快申请退款，并主动推荐其他住宿。因担心“五一<span leaf="" style='color: rgba(0, 0, 0, 0.9); letter-spacing: 0.034em;' data-pm-slice="1 1 [" para",{"tagname":"p","attributes":{"style":"-webkit-tap-highlight-color:="" rgba(0,="" 0,="" 0);="" margin:="" 0px="" 16px="" 24px;="" padding:="" 0px;="" outline:="" max-width:="" 100%;="" clear:="" both;="" min-height:="" 1em;="" color:="" 0.9);="" font-family:="" \"pingfang="" sc\",="" system-ui,="" -apple-system,="" blinkmacsystemfont,="" \"helvetica="" neue\",="" \"hiragino="" sans="" gb\",="" \"microsoft="" yahei="" ui\",="" yahei\",="" arial,="" sans-serif;="" font-size:="" 17px;="" font-style:="" normal;="" font-variant-ligatures:="" font-variant-caps:="" font-weight:="" 400;="" letter-spacing:="" 0.544px;="" orphans:="" 2;="" text-align:="" justify;="" text-indent:="" text-transform:="" none;="" widows:="" word-spacing:="" -webkit-text-stroke-width:="" white-space:="" background-color:="" rgb(255,="" 255,="" 255);="" text-decoration-thickness:="" initial;="" text-decoration-style:="" text-decoration-color:="" box-sizing:="" border-box="" !important;="" overflow-wrap:="" break-word="" !important;"},"namespaceuri":"http:="" www.w3.org="" 1999="" xhtml"},"node",{"tagname":"span","attributes":{"data-mpa-action-id":"mogubwzn1m34","data-pm-slice":"0="" 0="" []","mpa-font-style":"moh1kvl71bo2","style":"-webkit-tap-highlight-color:="" margin-top:="" margin-bottom:="" xhtml"}]"="">”房源紧张，张女士取消了该酒店订单，随后预订其他酒店，多花费900多元，新房总价约1400元。对于酒店的说法，张女士心生疑虑，随后联系订房平台核实情况，并将涉事酒店与她微信通话的相关记录提供给平台作为证据。平台回复，该酒店运营正常，“五一<span leaf="" style='color: rgba(0, 0, 0, 0.9); letter-spacing: 0.034em;' data-pm-slice="1 1 [" para",{"tagname":"p","attributes":{"style":"margin-left:="" 16px;="" margin-right:="" 16px;"},"namespaceuri":"http:="" www.w3.org="" 1999="" xhtml"},"node",{"tagname":"span","attributes":{"data-mpa-action-id":"mogubwzn1m34","data-pm-slice":"0="" 0="" []","mpa-font-style":"moh1kvl7115f","style":null},"namespaceuri":"http:="" xhtml"}]"="">”房源正常对外售卖。经协调，平台答应等张女士在其他酒店入住结束后，退还她900多元差价，并对涉事酒店进行调查。<section nodeleaf="" data-mpa-action-id="moh1likv1omh" data-pm-slice="0 0 []" style='text-align: center; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 16px 8px; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); line-height: 2em; letter-spacing: 0.034em; box-sizing: border-box !important;'><span class="wxart_image" wx-style='display:inline-block;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);padding: 0px;outline: 0px;max-width: 100%;vertical-align: bottom;border-width: 1px;border-style: solid;background-color: transparent;height: auto !important;box-sizing: border-box !important;overflow-wrap: break-word !important;visibility: visible !important;width: 521px !important;'></section><p style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 16px 8px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgba(0, 0, 0, 0.9); letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important;'>张女士称，事后，她多次尝试向酒店求证真相，沟通处处受阻。朋友致电酒店咨询订房事宜，工作人员得知来意后迅速挂断电话；她本人致电前台询问退房缘由，工作人员谎称自己当日才入职，对相关情况一概不知。而经实地探访确认，该前台员工已在岗数月，说辞完全虚假。酒店刻意回避、隐瞒的态度，让消费者倍感气愤。<p style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 16px 8px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgba(0, 0, 0, 0.9); letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important;'>4月27日，记者致电柳州胡同七号酒店咨询订房事宜。工作人员表示，酒店目前正常营业，日常房源可线上直接预订，但“五一<span leaf="" style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); outline: 0px; max-width: 100%; letter-spacing: 0.034em; box-sizing: border-box !important;' data-pm-slice="1 1 [" para",{"tagname":"p","attributes":{"style":"-webkit-tap-highlight-color:="" rgba(0,="" 0,="" 0);="" margin:="" 0px="" 16px="" 24px;="" padding:="" 0px;="" outline:="" max-width:="" 100%;="" clear:="" both;="" min-height:="" 1em;="" color:="" 0.9);="" font-family:="" \"pingfang="" sc\",="" system-ui,="" -apple-system,="" blinkmacsystemfont,="" \"helvetica="" neue\",="" \"hiragino="" sans="" gb\",="" \"microsoft="" yahei="" ui\",="" yahei\",="" arial,="" sans-serif;="" font-size:="" 17px;="" font-style:="" normal;="" font-variant-ligatures:="" font-variant-caps:="" font-weight:="" 400;="" letter-spacing:="" 0.544px;="" orphans:="" 2;="" text-align:="" justify;="" text-indent:="" text-transform:="" none;="" widows:="" word-spacing:="" -webkit-text-stroke-width:="" white-space:="" background-color:="" rgb(255,="" 255,="" 255);="" text-decoration-thickness:="" initial;="" text-decoration-style:="" text-decoration-color:="" box-sizing:="" border-box="" !important;="" overflow-wrap:="" break-word="" !important;"},"namespaceuri":"http:="" www.w3.org="" 1999="" xhtml"},"node",{"tagname":"span","attributes":{"mpa-font-style":"moh1kvl7g8s","style":"-webkit-tap-highlight-color:="" margin-top:="" margin-bottom:="" xhtml"}]"="">”期间房源已全部订满。记者注意到，张女士之前预订的该酒店一间豪华双人床房在相关平台已显示满房，房价一晚569元，比她此前预订4晚的总额494.85元还要贵。<p style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin: 16px 8px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgba(0, 0, 0, 0.9); letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important;'>当记者问及老板离世、门店涉官司、强制客人退房等传闻时，前台工作人员均以“不知情”“刚入职”为由推脱。就消费者投诉一事，工作人员承诺会转告负责人，安排老板回电回应。</section></section><span style='font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; outline: 0px; font-size: 16px; color: rgb(136, 136, 136); visibility: visible;'> </section><section data-support="96编辑器" data-style-id="11147" style='margin-bottom: unset; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-wrap: wrap;'></section>来源：新华日报、柳南市场监管、经视直播<p style='margin-top: 8px; margin-bottom: 8px; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-wrap: wrap; color: rgb(34, 34, 34); caret-color: rgba(0, 0, 0, 0); text-align: center; visibility: visible;'><img src="https://www.yewn.cn/data/attachment/forum/202604/24/091154flr88na1lmnssn9k.png"><mp-style-type data-value="3"></mp-style-type></div>

监狱长 发表于 2026-4-28 12:20

啥离谱的事都有啊

难得糊涂@ 发表于 2026-4-28 13:24

严厉打击诈骗

赵建国 发表于 2026-4-28 14:36

真是不要脸到了极致

好又多 发表于 2026-4-28 16:51

真是不要脸到了极致

夕阳多美好 发表于 2026-4-28 16:54

严厉打击诈骗乱收费违法行为。

国中发表于 2026-4-28 17:20

酒店涉嫌诈骗违法犯罪行为。

看淡的雨 发表于 2026-4-28 17:33

坚决打击欺骗消费者！

西部牛仔 发表于 2026-4-28 17:59

假期人多想涨价变这么离谱的理由

bxf 发表于 2026-4-28 22:01

严厉打击违法犯罪行为

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“酒店谎称老板离世，从4晚共494元涨价至569元一晚”，官方通报：涉嫌违反法律法规