渭南一市民在KTV存酒,再次消费时被告知超期了...
<div class="wx_rich_media_content" id="jsWxContainer"><section data-role="outer" label="edit by 135editor"><section data-role="outer" label="edit by 135editor"><section style='outline: 0px; letter-spacing: 0.544px; display: flex; justify-content: center; align-items: center; visibility: visible; transform: rotate(0deg);'><section style='outline: 0px;width: 45px;visibility: visible;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;vertical-align: inherit;display: block;width: 100%;visibility: visible !important;'><font face="微软雅黑" size="3"><br></font></span></section><section style='margin-bottom: 5px;outline: 0px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;flex: 1 1 0%;overflow: hidden;visibility: visible;'><font face="微软雅黑" size="3"><br style='outline: 0px;visibility: visible;'></font></section></section><section style='margin-top: -15px; padding-right: 5px; padding-bottom: 5px; outline: 0px; letter-spacing: 0.544px; border-right: 1px solid rgb(255, 214, 125); border-bottom: 1px solid rgb(255, 214, 125); visibility: visible;'><section data-autoskip="1" style='padding: 2em 1em 1.3em; outline: 0px; text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; color: rgb(167, 106, 77); background: rgb(255, 246, 232); visibility: visible;'><p style='outline: 0px; text-indent: 43px; line-height: 1.75em; visibility: visible;'><span style='outline: 0px; color: rgb(247, 150, 70); visibility: visible;'><font face="微软雅黑" size="3">2023年,渭南市市场监管系统聚焦群众反映强烈的突出问题,不断完善投诉举报管理制度,全年12345和12315热线受理各类消费者投诉、举报、咨询35887件,其中:12345热线转办工单10725件,12315平台接收25162件,经及时妥善处置,为消费者挽回经济损失966.2万元。</font></span></p><p style='outline: 0px; text-indent: 43px; line-height: 1.75em; visibility: visible;'><span style='outline: 0px; color: rgb(247, 150, 70); visibility: visible;'><font face="微软雅黑" size="3">在第42个“3·15”国际消费者权益日即将来临之际,为持续推进放心消费建设,切实维护消费者合法权益,渭南市市场监管局近期将陆续公布2023年度十大消费维权典型案例,分别涉及对虚假商品标识、制售假劣商品、虚假广告宣传、违规销售处方药等违法违规行为的投诉、举报和处置情况,并对案例进行分析解读,希望通过这些案例分享,进一步提升广大消费者的消费维权意识和能力,共同营造安全放心的消费环境,不断增强人民群众获得感、幸福感、安全感。</font></span></p></section></section><section data-role="paragraph"><p><font face="微软雅黑" size="3"><br></font></p><p style='text-align:center;'><span class="wxart_image" wx-style='display:inline-block;width: 100%;vertical-align: inherit;'><font face="微软雅黑" size="3"></font></span></p><section data-tools="135编辑器" data-id="102782"><section style='margin: 10px auto; padding-bottom: 10px;'><section style='display: flex;align-items: center;justify-content: center;align-items: center;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);'><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;margin-right: 2px;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section><section style='width: 45px;'><span class="wxart_image" wx-style='display:inline-block;width: 100%;display: block;vertical-align: inherit;'><font face="微软雅黑" size="3"></font></span></section><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section></section><section style='border-right: 1px solid rgb(255, 214, 125);border-bottom: 1px solid rgb(255, 214, 125);padding-right: 5px;padding-bottom: 5px;margin-top: -15px;'><section data-autoskip="1" style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; color: rgb(167, 106, 77); padding: 2em 1em 1.3em; background: rgb(255, 246, 232);'><p style='text-indent: 43px;line-height: 1.75em;'><span style='color: rgb(247, 150, 70);'><font face="微软雅黑" size="3"><strong>案情简介:</strong>2023年2月10日,蒲城县市场监管局接到消费者投诉称:2022年12月份,他在县城某KTV消费时,购买80瓶啤酒,没有用完,将剩余40余瓶预存在KTV。2023年2月6日,他去消费时,该KTV负责人告知预存的酒因预存期限超期不予提供,请求市场监管部门处理。</font></span></p></section></section></section></section><section data-tools="135编辑器" data-id="102782"><section style='margin: 10px auto; padding-bottom: 10px;'><section style='display: flex;align-items: center;justify-content: center;align-items: center;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);'><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;margin-right: 2px;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section><section style='width: 45px;'><span class="wxart_image" wx-style='display:inline-block;width: 100%;display: block;vertical-align: inherit;'><font face="微软雅黑" size="3"></font></span></section><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section></section><section style='border-right: 1px solid rgb(255, 214, 125);border-bottom: 1px solid rgb(255, 214, 125);padding-right: 5px;padding-bottom: 5px;margin-top: -15px;'><section data-autoskip="1" style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; color: rgb(167, 106, 77); padding: 2em 1em 1.3em; background: rgb(255, 246, 232);'><p style='text-indent: 43px;line-height: 1.75em;'><span style='color: rgb(247, 150, 70);'><font face="微软雅黑" size="3"><strong>处理结果:</strong>接诉后,执法人员立即进行调查。经查,消费者投诉属实。消费者在预存啤酒时,该店工作人员未事先告知最长存酒期限等相关规定。经调解,双方达成一致,该店同意消费者继续使用预存的啤酒,消费者满意。</font></span></p></section></section></section></section><section data-tools="135编辑器" data-id="102782"><section style='margin: 10px auto; padding-bottom: 10px;'><section style='display: flex;align-items: center;justify-content: center;align-items: center;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);'><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;margin-right: 2px;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section><section style='width: 45px;'><span class="wxart_image" wx-style='display:inline-block;width: 100%;display: block;vertical-align: inherit;'><font face="微软雅黑" size="3"></font></span></section><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section></section><section style='border-right: 1px solid rgb(255, 214, 125);border-bottom: 1px solid rgb(255, 214, 125);padding-right: 5px;padding-bottom: 5px;margin-top: -15px;'><section data-autoskip="1" style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; color: rgb(167, 106, 77); padding: 2em 1em 1.3em; background: rgb(255, 246, 232);'><p style='text-indent: 2.21428em;line-height: 1.75em;'><span style='color: rgb(247, 150, 70);'><font face="微软雅黑" size="3"><strong>案件评析:</strong>《中华人民共和国消费者权益保护法》 第二十六条第二款规定:经营者不得以格式条款、通知、声明、店堂告示等方式,作出排除或者限制消费者权利、减轻或者免除经营者责任、加重消费者责任等对消费者不公平、不合理的规定,不得利用格式条款并借助技术手段强制交易。本案例中,消费者向KTV预存未喝完的啤酒,如果商家设置存酒期限,应当在消费者预存前明确告知,并与消费者达成一致。</font></span></p></section></section></section></section><section data-tools="135编辑器" data-id="102782"><section style='margin: 10px auto; padding-bottom: 10px;'><section style='display: flex;align-items: center;justify-content: center;align-items: center;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);'><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;margin-right: 2px;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section><section style='width: 45px;'><span class="wxart_image" wx-style='display:inline-block;width: 100%;display: block;vertical-align: inherit;'><font face="微软雅黑" size="3"></font></span></section><section style='margin-bottom: 5px;display: inline-block;height: 1px;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;background-origin: initial;background-clip: initial;align-self: center;flex: 1 1 0%;overflow: hidden;'><font face="微软雅黑" size="3"><br></font></section></section><section style='border-right: 1px solid rgb(255, 214, 125);border-bottom: 1px solid rgb(255, 214, 125);padding-right: 5px;padding-bottom: 5px;margin-top: -15px;'><section data-autoskip="1" style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; color: rgb(167, 106, 77); padding: 2em 1em 1.3em; background: rgb(255, 246, 232);'><p style='text-indent: 43px; line-height: 1.75em;'><span style='color: rgb(247, 150, 70);'><font face="微软雅黑" style='' size="3"><strong style=''>消费提示</strong>: 消费者在使用商家增值服务时,要及时询问相关规定,警惕“霸王条款”,留存消费凭证、票据,并把商家的口头承诺落实在纸面上。一旦发生消费纠纷,可及时与商家协商处理,也可向12315平台投诉举报。</font></span></p></section></section></section></section><p style='text-align: center;'><font face="微软雅黑" size="1"><font color="#888888">(</font><span style='color: rgb(136, 136, 136);'>来源:蒲城县市场监督管理局</span><span style='color: rgb(136, 136, 136); outline: 0px; letter-spacing: 0.544px;'>、</span><span style='color: rgb(136, 136, 136); outline: 0px; letter-spacing: 0.544px;'>渭南市市场监督管理局</span><span style='color: rgb(136, 136, 136);'>)</span></font></p><p style='text-align: center;'><img src="https://www.yewn.cn/data/attachment/forum/202403/13/085543l5n4vhdcyh57ehtc.png"></p></section></section></section><p style='display: none;'><mp-style-type data-value="3"></mp-style-type></p></div> 依法维权吧! 为了利益都没有道德底线 这真是霸王条款 3.15投诉维权 坑害消费者没商量 依法维护自己的权益 依法维护自己的权益 简直是霸王条款呀! 霸王条款,挖的坑
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